WHITE GARAGE

Avoid this “garage” like the plague

Avoid this “garage” like the plague. nIn my nearly 30 years of driving, this is the worst customer service I have ever received.nDropped off the car for an MOT. They rang me later, said “Your car is ready…….it’s failed [laughter].”nMy definition of “ready” is that the car has passed, and is ready to drive. Surely their first words should have been “it has failed the MOT.” nFailed on the nearside headlight aim (which they could not be bothered to adjust during the MOT, like any other MOT tester); and rear brakes binding on one side – I have never experienced any brake binding. nThey said they could repair the brakes and adjust headlight, but “we don’t deal with emissions” after the car failed on this. nSo they fail a car, but cannot rectify the emissions fault, which should be the bread and butter for any respectable service garage. nRude, un-cooperative and appalling service. Zero respect for the customers. So much for backing a local business.

Nick Y on February 5, 2025